Tell EZO what's going wrong – we'll handle the rest.
Whether it's an emergency leak, a stubborn blockage, no hot water or a planned bathroom upgrade, send us a few details and we'll reply with timing and a clear plan. You can also call or open WhatsApp directly if you prefer talking it through.
For urgent water damage or active flooding, please call – don't wait for a message reply.
The sooner we see it, the better
Photos or a short video of leaks, damp patches or blockages help us plan the right fix before we arrive.
Quick enquiry form (sends straight to WhatsApp)
Fill this in and we'll prepare a WhatsApp message for you with all the details. You can still edit it before you send. It's a simple way to give us the key info without typing everything on your phone.
What to include for a faster reply
- • How long it's been happening (minutes, hours, days).
- • Where it is (kitchen, bathroom, ceiling, garden, etc.).
- • Photos or a short video if you can – really helpful.
- • If it's a rental, tell us if you're the tenant, landlord or agent.
When is it an emergency?
Treat it as an emergency and call EZO straight away if:
- • Water is spreading quickly or affecting electrics.
- • You can't safely use your toilet or bathroom.
- • A leak is coming through a ceiling or near light fittings.
For anything else, the form or WhatsApp chat is usually the best starting point – we'll guide you from there.